Privacy Policy

DiploHouse Africa (“DiploHouse”, “we”, “us”) is committed to protecting your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have.

Information We Collect

We collect information you provide to us directly, including:

• Contact enquiries — your name, organisation, email address, subject and message when you use our contact form.
• Newsletter subscriptions — your email address when you subscribe to receive our updates.
• Technical data — standard server and usage information (such as browser type and pages visited) collected automatically to operate and secure the site.

How We Use Your Information

• To respond to your enquiries and provide the information you request.
• To send you research, publications and event invitations you have subscribed to.
• To operate, maintain, analyse and improve the website.
• To comply with legal obligations and protect against misuse.

Legal Basis

We process your information on the basis of your consent (which you may withdraw at any time), to take steps at your request before responding to an enquiry, and for our legitimate interests in operating an informative and secure website.

Service Providers

We rely on trusted third parties to deliver this service. Email delivery and newsletter management are handled by Resend, and website content is managed through Sanity. These providers process data only as necessary to provide their services to us.

Data Retention

We retain enquiry and subscription data only for as long as necessary to fulfil the purposes described above, or as required by law. You may ask us to delete your data at any time.

Your Rights

Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal information, and to unsubscribe from communications at any time using the link in our emails or by contacting us.

Contact

For any privacy questions or requests, contact us at info@diplohouseafrica.com.